Things are going from bad to worse. Provider enrollment incorrectly linked one of our provider’s corporate tax id to his personal NPI and deny the entire batch of claims for lacking information. I’m trying to enlighten them on this matter but have been able to get through to Provider Enrollment as ‘all circuits are busy’ for last 3 days!
I called Claims Dept and all they can say is “keep trying – there’s a lot of calls” – I wonder why? *sarcasm intended*